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Travel Assistance

At the Airport

Valet assistance

As a value added service, we offer *Valet assistance for your convenience. This assistance can be availed of from the time you reach the airport to the time you check-in and even on arrival

*subject to availability


Check-In

Domestic flights:
Airport check-in counters will close 45 minutes before departure for all domestic flights for all classes.
   
International flights:
Airport check-in counters will close 60 minutes before departure for all classes.
   
The boarding gate for all flights, Domestic and International, will close 20 minutes before departure.
   
Guest are requested to note the above timing. Non adherence of the above timing will result in denied boarding.

Flight Delay

When Guest have checked in on time and a flight is delayed beyond its original announced scheduled time of departure or a revised time of departure, kingfisher Airlines will provide meals or refreshments when the delay is:

  1. 2 hours or more in case of flights having a block time of up to 2 and half hours; or
  2. 3 hours or more in case of flights having a block time of more than 2 and half hours and up to 5 hours: or
  3. 4 hours or more in case of flights having a block time of 5 hours or more.
  4. Guest not residing in city of the departure airport would be offered hotel accommodation when necessary, if the expected time of departure is more than 24 hours, than the actual scheduled departure time.

Roving Agents

Now guests with hand baggage need not wait at the check-in counter to collect their boarding pass.. Deployed outside the Security check-in area will be Kingfisher Airlines' Roving Agent who will attend to these guests personally and book them on their choice of seats. Specially trained Roving Agents will reach out to guests and check them in using a mobile digital device and printer. Kingfisher Airlines was the first airline in India to launch this unique service.

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