TERMS AND CONDITIONS

  • To be eligible for mileage credit for qualifying stays, King Club members must present their valid King Club membership card upon check-in. 
  • No Partner King Miles will be credited for ineligible rates. “Ineligible rates” means wholesale/tour operator packages, contracted airline crew rates, travel industry rates (including but not limited to travel agent discount rates), complimentary or barter rooms, stays on NET Group, Series Group or IT Group rates, contracted Entertainment or Encore rates and stays using airline percent-off award certificates. Stays that are booked via third party websites are not Eligible Stays, irrespective of rate paid, for the purpose of earning points, miles or stay credit toward VIP tier status. Stays booked via “opaque” channels where the brand is unknown at the time of purchase are not Eligible Stays for the purpose of earning points, miles or stay credit toward VIP tier status, or the receipt of VIP tier benefits such as upgraded accommodations / amenities or access to health clubs. No point or stay credit, airline frequent flyer mileage credit or credit toward tier status will be awarded for “no show” situations when a member has made a reservation guaranteed with a credit card but then does not check-in to the hotel – irrespective of whether or not the member’s credit card is charged for any portion of the reserved stay as per the hotel’s “no show” policy.
  • Partner King Miles will be awarded only for rooms purchased by a member for his or her own occupancy and is limited to one room per stay.
  • Mileage credit will not be given for King Club members who stay at a participating hotel while utilising a Hilton Reward Certificate. 
  • Members may claim missing King Miles retrospectively no later than 6 months from the date of the stay and all such retro claims must be supported with a copy of the invoice.
  • Only King Club members who are also HHonors members can change their earning style preference. King Club Members who are not HHonors members and who elect to earn King Miles only for their stays will earn 1 King Mile per U.S. dollar spent. To earn fixed King Miles for your stay, you have to be an HHonors member.