Yes, if you have booked your ticket on www.flykingfisher.com, you will be able to use our new ONLINE CANCELLATION facility.

Bookings done through our 24/7 Call Centre, Airport and City Ticketing Offices, Travel Agencies or any other channels cannot be cancelled using the new ONLINE CANCELLATION FACILITY.

No. As of now only bookings for which a full fare has been paid can be cancelled online. Redemption bookings and bookings done using a promo code are not allowed to be cancelled through this online facility.

King Club Platinum members are requested to contact our 24/7 Call Centre for any cancellation requests.

Any booking done through www.flykingfisher.com which has been rescheduled once through any other point of sale cannot be cancelled using this online cancellation facility.

Kingfisher Airlines Flight tickets are sold at various points of sales:

• City Office Counters
• Fly Kingfisher Website (/www.flykingfisher.com)
• 24 / 7 call centre at 1800 180 0101 , 0804 197 9797 or 1800 209 3030 (IVR # 4)
• Airport Counters
• Travel Agents
• Online Travel Portals

You can cancel all One way / Return / Multi city bookings as long as they have been booked on www.flykingfisher.com.

Below are a few scenarios where you can use this online cancellation facility:

•	One Way Booking – All Guests on a single PNR
•	Return Trip – All Guests on a single PNR
•	Return Trip – Partial cancellation is allowed where an entire segment, either the onward or return, needs to be cancelled using the Cancel Segment option To process the refund for the cancelled segment the guest will need to call our 24/7 Call Center after usage of the other travel segment.
•	Multi-city – All Guests on a single PNR
•	Multi-city partial cancellation – All Guests on a single PNR – Use the Cancel Segment option.

No. You cannot use the ONLINE CANCELLATION FACILITY to cancel the booking of one Guest on a PNR containing multiple Guests. For this the Guest will need to call up our 24/7 call Centre, visit our Airport / City Ticketing offices or use a Travel Agent.

Online cancellation of tickets is only possible 2 hours prior to flight departure.

Cancellation fees / penalties will be charged as per the fare rules.

All refunds will be credited back to your mode of payment typically within 48 – 72 working hours from the time of online cancellation.

Contact Numbers and Email ID:

•	Call Toll free number 1800 180 0101 , 0804 197 9797 or 1800 209 3030 and chose IVR # 4 for all inquiries on your booking
•	Send your queries to [email protected]
•	From any location outside India, Guests can call +91 80 6611 7600

Yes, if you have booked your ticket on www.flykingfisher.com, you will be able to use our new ONLINE RESCHEDULING facility only for Domestic travel.

Bookings done through our 24/7 Call Centre, Airport and City Ticketing Offices, Travel Agencies or any other channels cannot be rescheduled using the new ONLINE RESCHEDULING FACILITY.

No. As of now only bookings for which a full fare has been paid can be rescheduled online. Redemption bookings and bookings done using a promo code are not allowed to be rescheduled through this online facility.

You can reschedule all One way / Return / Multi city bookings as long as they have been booked on www.flykingfisher.com.

Below are a few scenarios where you can use this online rescheduling facility:

•	One Way Booking – All Guests on a single PNR
•	Return Trip – All Guests on a single PNR
•	Return Trip – Partial rescheduling is allowed where an entire segment, either the onward or return, needs to be reschduled using the Reschedule Segment option If any of the segments are cancelled, the remaining unutilized segments cannot be rescheduled on the website.
•	Multi-city – All Guests on a single PNR
•	Multi-city partial rescheduling – All Guests on a single PNR – Use the Reschedule Segment option. If any of the segments are cancelled, the remaining unutilized segments cannot be rescheduled on the website.

Any booking done through www.flykingfisher.com which has been rescheduled once through any other point of sale cannot be rescheduled using this online rescheduling facility.

No. You cannot use the ONLINE RESCHEDULING FACILITY to reschedule the booking of one Guest on a PNR containing multiple Guests. For this the Guest will need to call up our 24/7 call Centre, visit our Airport / City Ticketing offices or use a Travel Agent.

Online rescheduling of tickets is only possible 2 hours prior to flight departure.

Change fees / additional collection will be charged as per the fare rules.