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Relationship Manager

Region – India
Location – –
Category – Sales
Text Search – n/a

Job Details

Relationship Manager

Location: Mumbai/Delhi/Bangalore
No. of positions: 8 in each location
Reporting to: Regional Manager – Client Management
Experience: 4 – 6 yrs relationship/client management

Pre-requisites:

• Between 4 to 6 years exposure to customer interfacing positions.
• Graduate in any discipline. MBA or equivalent preferred.
• Excellent listening, oral and interpersonal skills.
• Highly Energetic & Dynamic.
• Strong leadership, decision-making and problem solving skills.
• Excellent time management, multitasking, and prioritization skills Exceptional Negotiation skills with ability to influence.
• Thorough knowledge of MS Office Applications.
• Must possess a strong internal drive to succeed, be able to self-motivate, and to meet or exceed targets.

Job Description:

• Relationship management at all levels from CEO to the individual travelers for a portfolio of corporate accounts.
• Leverage relationship to drive more volumes for Kingfisher.
• Drive structured business reviews with all stake holders.
• Accountable to ensure service delivery parameters are met.
• Be the single point of contact to manage the account.
• Premiums the business we get and Grow the total segment flier volumes through strategic targeting.
• Assistance for high profile of these fliers with travel related special needs.
• Help in facilitating all special requirements at the airport with local coordination.
• Invite top fliers to special events and be a brand ambassador at these occasions.
• Meeting corporate account representatives and obtaining respective feedback.
• Maintaining, tracking and growing individual flier flight patterns.
• Working with other Departmental Heads to ensure the guest has a seamless and luxurious experience with Kingfisher, vide promotions and ad-hoc requirements.

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