Job Details

Purpose of Job:

Provide high quality Technical Support and manage the resolution of computer hardware and software problems and assist in the maintenance of the systems to provide efficient computer capabilities at Kingfisher offices.

Job Description:

• Install, Support and maintain computers, software, printers, scanners and other network peripherals
• Troubleshooting and Maintenance of Applications, Software, computers, printers, scanners and networking devices
• Install new application / software releases / patches, perform system upgrades
• Perform documentation, inventory management and other IT procedures.
• Coordinate closely with HQ IT team and KFA Airport Staff

Candidate Profile:

Educational Qualifications:

• Diploma in Engineering / Science / Computers or Equivalent
• Certifications in Microsoft / Networking such as MCSE / CCNA / or Equivalent.

Experience:

• A minimum of 3 Years in extensive IT Support, supporting large computer installation base.
• Airline experience is an advantage.

Skills / Expertise:

• DHCP, DNS, IP, LAN / WAN
• Network Printers and print servers (Configuring/ Troubleshooting)
• Excellent Troubleshooting skills in Hardware, Networking Equipments.
• Excellent Knowledge in Microsoft Operating Systems and Office Products
• Excellent knowledge in Security solutions like Anti-Virus etc.
• Knowledge in Airport systems, Helpdesk/Service Desk solutions.

Competencies:

• Teamwork
• Communication